This website is operated by Intelicle Ltd (“we/us/our”). We are a registered company in the UK, our office is located at Unit 12, Park Lane Business Centre, Park Lane, Nottingham, NG6 0DW.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
1. Information Collection and Use
1.1. For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including, but not limited to, your name, phone number, and postal address. The information that we collect will be used to contact or identify you. We may collect this Personal Data from different sources, including:
1.1.1. We will collect your name, email, telephone number, company name, billing and delivery details and a password when you create an account with us to buy any of our product or services.
1.1.2. We collect your information when you make an enquiry to our company regarding any of our products or services.
1.2. We automatically collect the following data whenever you make a visit to our website:
1.2.1. Information regarding the device that you used to access our website (including desktop computers, tablets, mobiles or others)
1.2.2. Basic information about the pattern of your website visit: page response time, length of visit on a page, downloads made, pages most visited, any download errors, subscriptions to our blogs or newsletter, ways used to browse away from page or other basic page interaction like clicks made, mouse-overs or scrolling.
1.3. We do not collect any sensitive personal data such as ethnicity, origin or health under the Data Protection Act 1998 (or a ‘special category of personal data’ within the meaning of the General Data Protection Regulation). In an event where we plan to collect such information, user consent will be taken on prior basis regarding the collection and use of any such sensitive Personal Data. Users have no obligation to provide consent over any such requirement.
2. Usage of Your Personal Data
2.1. Any data that we collect from the customer is for our own use only. We do not disclose your data to any third party, other than as required to complete your order such as delivery details to the shipping company. We only use the data for the following purposes and the data is kept for a short period of time with us:
2.1.1. Any data that we collect from the customer is for our own use only. We do not disclose your data to any third party, other than as required to complete your order such as delivery details to the shipping company. We only use the data for the following purposes and the data is kept for a short period of time with us:
2.1.2To provide the user with the information regarding any of our product, services or updates that the user has requested from us.
2.1.3. To complete the requirement of any contract between us and the user arising because of purchases the user makes.
2.1.4. To update the user about any new improvements in our products and services which we may assume is of interest to the user.
2.1.5. To assist us in our statistical marketing analysis. Though we will not use the personal data of the user for automated profiling except in case of prior consent.
2.1.6. We may use the personal data of the user to contact for marketing our products and services, like those that the user has shown interest in previously. Only selected partners will be allowed by us to contact the user in an event where the user has provided us with his/her consent. The user may opt to do this, by checking the option on the registration form or contract. In case the user changes their mind and wishes to opt out of it, they can do so by contacting us on the details given in clause 6.1 of this document.
2.1.7. User’s details might be checked for, from the fraud prevention agencies, as stated in clause 2.4 of this document.
2.1.8. To notify the user about any changes in our policies or services, we might contact him/her using the Personal Data.
2.1.9. To customize the website content presented to the user to provide best user experience.
2.1.10. To administer the website’s internal procedures such as troubleshooting and to ensure the safety and security of the website.
2.1. Any Personal Data of the user will not be disclosed to any third party without prior consent in the following situations:
2.2.1. According to section 1159 of UK Companies Act 2006 we might share the Personal Data of the user with our subsidiaries or parent company and its subsidiaries.
2.2.2. In an event of complete/partial merger or acquisition, the Personal Data that we hold of user may also be acquired by the third party as part of the process.
2.2.3. In case of legal proceedings, where the company is legally bound by law to provide all the information.
2.3. About any transaction that might take place between the user and us, we have the right to share the user’s Personal Data:
2.3.1. In case of our periodic fraud detection and credit checks, we might share the user’s data with licensed fraud detection and prevention agencies. Records of user searches are kept and is further linked to people the user is financially connected with. The information the user provides us with application and payment details form may be followed by these agencies for such purposes.
2.3.2. Other than using technology to detect and prevent fraud, our website and credit agencies may suspect fraud, if provided with incorrect information by the user. In such events, the company holds the right to share the user personal data with other organizations and individuals.
2.3.3. If the user has any concerns over the amount of information we share with our credit and fraud agencies and would like to know more about them, the user can contact us on the information given in clause 6.1 of this document.
3.3. Only 5 digits of your credit card number is revealed when confirming an order. However, we do share the entire credit card number to the relevant bank when processing user’s order.
3.4. For the collection, disclosure or storage of Personal Data, we maintain various electronic, physical and procedural protections. On frequent occasions, we demand proof of identity from the user to disclose the personal data to them.
3.5. In cases where the user senses an infringement of the data protection on his/her side, such as illegal access of any third party to his/her password due to negligence on the side of the user, he/she must immediately contact the company so that the required security measures can be taken to reset the password.
4. Log Data and Cookies
4.1 We also collect information which your browser sends us, called the Log Data. This Data may include basic information like user computer’s Internet Protocol (“IP”) address, browser version, and pages of our Service that user visited, the time and date of user’s visit, the time spent on those pages, and other statistics.
4.2 We will give our users the opportunity to opt out of the email option that they receive from us on frequent basis. Every individual email provides the user the option to unsubscribe to our mailing list by contacting us on the information provided in article 6.1.
4.3. The communication that the user makes with the company using the internet services, passes across multiple countries and servers. Data lost in such processes which are beyond the reasonable control of the company is not the responsibility of the company, under any condition.
4..4. Our website uses these “cookies” to collect information and to improve our Service. Users have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If a user chooses to reject our cookies, he/she may not be able to use some portions of our Service. The user can disable the browser add-ons which will prevent it from sending or receiving any cookies.
5. Third Party Links
5.1. Our Website occasionally include links to third party ads or websites. Any personal data that we collect from our user is private and confidential and not shared with these third parties.
5.3. In case of data loss overuse of third party websites is not the responsibility of the company.
6. Additional Information
6.4. If a design order is ordered, will only proceed once the artwork specification has met to the products specification.
6.5. All the Terms and Conditions stated in this document are applicable to individuals and not to any entity that we might hold the personal data of.
6.6. In case informed by the user about any changes in their personal data, the amendment is made on immediate basis by the company in our records.
6.7. To improve our service quality, all calls and emails that the user sends us in lieu of correspondence is recorded and monitored. However, every time the user is informed about this activity and if there is discontent from the user he/she might opt to not proceed with the call and the company will contact the user by some alternative means.
7. User Rights
7.1. Under the Data Protection Law, the user has the right to access his/her personal information held by the company. However, retrieving such information can cost the company some administrative cost, which is charged to the user. The user, also under the ‘Right to Erasure” and “Right to Data Portability’ can ask the company to either permanently delete his/her data or transfer it to some other provider.
7.2. The user can always contact us on the information provided in clause 6.1 of this document. Shall the user feel the need to file a complaint to the Data Protection Agency, the user has full right to.